We engaged New Dawn Restorations when we found water coming into our basement from all sides. They were at our house within a few hours (on a statutory holiday) and immediately started dealing with our crisis. From the moment they walked in the door to the day the restoration was complete, they all were very friendly, professional, and helpful. They made a very unpleasant experience, much more tolerable.
I can’t say enough about Launie, the project manager. She constantly kept us informed and orchestrated every aspect of the cleanup and restoration. We were never left in a situation wondering what’s next, or when are the drywallers going to be here, etc. And she was pickier about the work being done than I was.
And then there is Richard, who I believe was the foreman on the job. Again, a great guy who bent over backwards to ensure everything done was done at a very professional level and that we were happy all along the way.
Everyone that was here over the course of the cleanup and restoration were great. This was a big project and you have to understand that things take time. If your expectations are reasonable, New Dawn will easily exceed them, as they did with ours.
Now that the restoration is complete, you would never know anything was done. We also had them do extra work (finishing some bedrooms that were not finished before the flood) and again, the work is flawless and perfectly matches the rest of the house. And it was reasonably priced.
We highly recommend New Dawn for any restoration or renovation work you might require.
Wayne and Julie Meier
Mrs. – We came to New Dawn with some design ideas in our head, but not really knowing how to make it happen. We were hoping to give our home a complete facelift. They helped us make our designs and ideas reality. We’re so happy with the quality of the work that was done. Every time I come in the driveway I’m so happy to look at our home!
Mr. – It was a great experience working with the New Dawn team from start to finish. They know their stuff and did a beautiful job with our home renovation.
We were pleased with the level of service and attention to detail shown by your contractors during our recent restoration. Workers were prompt, courteous, and displayed an enthusiastic attitude in all their endeavors. All work was very well coordinated resulting in no delays or inconveniences. Thank you for a job well done.
Lorne and Wylma Cousins
New Dawn Restorations promptly and efficiently responded to our flood situation in the spring of 2015. Launie, the project manager, and her team were very professional while supporting us through the water removal/drying process. Launie was particularly well organized, knowledgeable and hands-on while managing the contractors that were involved in the rebuild. Any issues were addressed in a timely manner and to our satisfaction. We are very pleased with the results of our restoration!
Charlene and Barrie Morrison
In January 2015 we had a major renovation done to our kitchen and bathrooms by New Dawn Restorations. I will be honest – there was a few issues with one of the contractors. However in the end, New Dawn would not give up on making sure everything was done correctly and to our satisfaction. We are very pleased with the outcome and would use them again for any further renovations.
During Leanne’s work with the emergency restoration and rebuilding of our home, we always felt like we were her only project even though we knew she had at least 100 on her desk. Her guidance, communication, and attitude were extremely positive during a difficult time for our family. We are very pleased with the results. Thanks to Leanne and her team at New Dawn!
As we considered taking on a significant renovation project in Kimberley, friends recommended New Dawn as a skilled, reliable company to work with and we were not disappointed. All stages were dealt with in a positive, professional manner, from drawing up the reno plans to selecting products, through construction and the inevitable hiccups along the way. Now we’re excited to move in and enjoy the results!
Patti and Craig B.